My gosh was this experience annoying. They had a laptop exactly like mine on clearance so we went to buy it. The employee grabbed the wrong box and we noticed just after sliding the credit card. So then we had to treat it like a return which took FOREVER because the people at that register were not very good at returns. It seriously took thirty minutes for them to figure it out! THEN they went and got the right one when we showed them what we wanted but it was the wrong one again! I didn’t figure it out until we got home and opened it and noticed it didn’t have a touch screen!! Ugh. So then we had to return that one and that took forever, too!
First world problems but still, I was annoyed. I ended up not buying another… decided we’ll just stick with one laptop.